Asking About Improvement: Survey Tips

Above all else, nonprofits want their evaluation efforts to “strengthen their future work.” I know from my experience helping nonprofits develop and use an evaluative lens that most value their stakeholders’ feedback as a crucial part of achieving this goal. Yet they tend to make one critical mistake. They ask on a survey, “What could

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Keeping Your Strategic Plan Alive

  Have you ever had a strategic plan that ended up in a folder on a shelf somewhere? Three years later you had to wipe away a layer of dust to remember what it said? Or perhaps you worry your strategic plan will end up there and wonder if it’s worth the significant investment of

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