Surveys are often the first or only evaluation tool used by nonprofits, but poor survey design can produce untrustworthy or irrelevant results. The first step in creating a new survey, or reviewing an old one, is to take a step back and ask four big questions. These questions can prevent big problems down the line. What
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Effective Survey Design
Surveys are often the first or only evaluation tool used by nonprofits, but poor survey design can produce untrustworthy or irrelevant results. This workshop will introduce participants to the fundamentals of good survey design. Participants will learn strategies to choose, write, and test survey questions that are effective for their audience and evaluation purpose.
Read more »Asking About Improvement: Survey Tips
Above all else, nonprofits want their evaluation efforts to “strengthen their future work.” I know from my experience helping nonprofits develop and use an evaluative lens that most value their stakeholders’ feedback as a crucial part of achieving this goal. Yet they tend to make one critical mistake. They ask on a survey, “What could
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